Customer Grievance Redressal Print

Grievance Registration

Customers can book their Grievances by calling on Local Number


Customers can book their Grievances Online

Click here

Customers can write to CGM UPE BSNL by e-mail at  

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Customer may use following toll free "consumer care numbers" for booking their complaints at our Complaint Centers (Call Centers).

Type of Service

Toll Free No.

For Basic Services including Broadband Services

1500 or 1800-345-1500

For GSM Mobile Services

1503 or 1800-180-1503

For Broadband and Internet Services

1504 or 1800-345-1504

For MPLS and other Data Services



Telephone Adalat cum Open House Session:

These sessions are conducted once in two months at district level and once in three months at circle level.