Grievance Registration
Customers can book their Grievances by calling on Local Number
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198
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Customers can book their Grievances Online
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Click here
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Customers can write to CGM UPE BSNL by e-mail at
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This e-mail address is being protected from spambots. You need JavaScript enabled to view it
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Customer may use following toll free "consumer care numbers" for booking their complaints at our Complaint Centers (Call Centers).
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Type of Service
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Toll Free No.
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For Basic Services including Broadband Services
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1500 or 1800-345-1500
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For GSM Mobile Services
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1503 or 1800-180-1503
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For Broadband and Internet Services
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1504 or 1800-345-1504
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For MPLS and other Data Services
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1800-425-1957
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Telephone Adalat cum Open House Session:
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These sessions are conducted once in two months at district level and once in three months at circle level.
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